{"id":2714,"date":"2022-05-04T09:49:13","date_gmt":"2022-05-04T07:49:13","guid":{"rendered":"https:\/\/tmp.hs-soft.com\/?page_id=2714"},"modified":"2023-12-07T15:27:12","modified_gmt":"2023-12-07T14:27:12","slug":"support","status":"publish","type":"page","link":"https:\/\/hs-soft.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2714\" class=\"elementor elementor-2714\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eaafe12 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eaafe12\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-170e8c1\" data-id=\"170e8c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-164f081 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"164f081\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25962b8\" data-id=\"25962b8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd8b0a4 elementor-widget elementor-widget-hs-pagetitle\" data-id=\"fd8b0a4\" data-element_type=\"widget\" data-widget_type=\"hs-pagetitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"pagetitle-wrap \"><div class=\"pagetitle-image-wrap\"><figure class=\"image\" role=\"group\"><img fetchpriority=\"high\" decoding=\"async\" width=\"5760\" height=\"2100\" src=\"https:&#x2f;&#x2f;&#x68;&#x73;&#x2d;&#x73;&#111;&#102;&#116;&#46;com\/&#x77;&#x70;&#x2d;&#x63;&#x6f;&#x6e;&#116;&#101;&#110;&#116;&#47;upl&#x6f;&#x61;&#x64;&#x73;&#x2f;&#x32;&#48;&#50;&#50;&#47;&#48;5\/A&#x64;&#x6f;&#x62;&#x65;&#x53;&#x74;&#x6f;&#99;&#107;&#95;&#49;0918&#x30;&#x39;&#x37;&#x34;&#x65;&#x64;&#105;&#116;&#101;&#100;&#64;3x&#46;&#x70;&#x6e;&#x67;\" class=\"attachment-full size-full\" alt=\"Support\" srcset=\"https:&#x2f;&#x2f;&#x68;&#115;&#45;so&#x66;&#x74;&#x2e;&#99;&#111;m\/&#x77;&#x70;&#x2d;&#99;&#111;nt&#x65;&#x6e;&#x74;&#47;&#117;pl&#x6f;&#x61;&#x64;&#115;&#47;20&#x32;&#x32;&#x2f;&#48;&#53;&#47;A&#x64;&#x6f;&#x62;&#x65;&#83;&#116;o&#x63;&#x6b;&#x5f;&#x31;&#48;&#57;18&#x30;&#x39;&#x37;&#52;&#101;di&#x74;&#x65;&#x64;&#64;&#51;x&#46;&#x70;&#x6e;&#x67; 5760w, https:&#x2f;&#x2f;&#104;&#115;-&#x73;&#x6f;&#x66;&#116;&#46;c&#x6f;&#x6d;&#x2f;&#119;&#112;-&#x63;&#x6f;&#x6e;&#116;&#101;n&#x74;&#x2f;&#x75;&#112;lo&#x61;&#x64;&#x73;&#47;20&#x32;&#x32;&#47;&#48;5\/&#x41;&#x64;&#111;&#98;eS&#x74;&#x6f;&#99;&#107;_&#x31;&#x30;&#x39;&#49;&#56;0&#x39;&#x37;&#x34;&#101;&#100;i&#x74;&#x65;&#x64;&#64;&#51;x&#x2d;&#x33;&#x30;&#48;&#120;1&#x30;&#x39;&#x2e;&#112;ng 300w, https:&#47;&#x2f;&#x68;&#115;&#x2d;&#x73;&#111;&#x66;&#x74;&#46;&#x63;&#x6f;&#109;&#x2f;&#x77;&#112;&#x2d;&#x63;&#111;&#x6e;&#x74;&#101;&#x6e;&#x74;&#47;&#x75;&#x70;l&#x6f;&#x61;d&#x73;&#x2f;2&#48;&#x32;2&#47;&#x30;5&#47;&#x41;d&#111;&#x62;e&#83;&#x74;o&#99;&#x6b;_&#49;&#x30;9&#49;&#x38;0&#57;&#x37;4&#101;&#x64;i&#116;&#x65;d&#64;&#x33;x&#45;&#x31;0&#50;&#x34;x&#51;&#x37;3&#46;&#x70;n&#103; 1024w, https:&#x2f;\/&#x68;&#115;-&#x73;&#111;&#x66;&#116;&#46;&#x63;&#111;&#x6d;&#47;w&#x70;&#45;&#x63;&#x6f;n&#x74;&#101;n&#x74;&#47;&#x75;&#112;l&#x6f;&#97;&#x64;&#115;\/&#x32;&#48;&#x32;&#x32;\/&#x30;&#53;\/&#x41;d&#x6f;&#98;e&#x53;&#116;&#x6f;&#99;k&#x5f;&#49;&#x30;&#57;1&#x38;&#48;&#x39;&#x37;4&#x65;&#100;i&#x74;&#101;&#x64;&#64;3&#x78;&#45;&#x37;&#54;8&#x78;&#50;&#x38;&#x30;&#46;&#x70;&#110;g 768w, https:&#x2f;&#47;h&#x73;&#45;s&#x6f;&#102;t&#x2e;&#99;o&#x6d;&#47;w&#x70;&#45;c&#x6f;&#110;t&#x65;&#110;t&#x2f;&#117;p&#x6c;&#111;a&#x64;&#115;\/&#x32;&#48;2&#x32;&#47;0&#x35;&#47;A&#x64;&#111;b&#x65;&#83;t&#x6f;&#99;k&#x5f;&#49;0&#x39;&#49;8&#x30;&#57;7&#x34;&#101;d&#x69;&#116;e&#x64;&#x40;3&#x78;&#x2d;1&#x35;&#x33;&#54;&#x78;&#x35;&#54;&#x30;&#x2e;&#112;&#x6e;&#x67; 1536w, https:&#x2f;&#x2f;&#x68;&#x73;&#x2d;&#x73;&#x6f;&#x66;&#x74;&#x2e;&#x63;&#x6f;&#x6d;&#x2f;&#119;&#112;&#45;&#99;&#111;&#110;&#116;&#101;&#110;&#116;&#47;uploads\/&#x32;&#x30;&#x32;&#x32;&#x2f;&#x30;&#x35;&#x2f;&#x41;&#x64;&#x6f;&#x62;&#x65;&#x53;&#x74;&#111;&#99;&#107;&#95;&#49;&#48;&#57;&#49;&#56;&#48;974edite&#x64;&#x40;&#x33;&#x78;&#x2d;&#x32;&#x30;&#x34;&#x38;&#x78;&#x37;&#x34;&#x37;&#x2e;&#x70;&#110;&#103; 2048w\" sizes=\"(max-width: 5760px) 100vw, 5760px\" \/><figcaption><\/figcaption><\/figure><\/div><div class=\"pagetitle-text-wrap\"><div class=\"pagetitle-sub-title\">Serviceportal<\/div><h1>H&amp;S Support<\/h1><a href=\"#support\"><span>Kontakt<\/span><\/a><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f8e7a4a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f8e7a4a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5559f05\" data-id=\"5559f05\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c1bce1b elementor-widget elementor-widget-text-editor\" data-id=\"c1bce1b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"fusion-responsive-typography-calculated\" style=\"text-align: left\" data-fontsize=\"28\" data-lineheight=\"44.8px\"><strong>Willkommen im Kunden-Serviceportal der H&amp;S EUROPE Gruppe!<\/strong><\/h2><p style=\"text-align: left\">Hier finden Sie die M\u00f6glichkeit, Systemfehler zu melden, die wir umgehend bearbeiten werden.<br \/>Zus\u00e4tzlich haben wir hier f\u00fcr Sie die M\u00f6glichkeit eingerichtet, Anfragen zu Systemerweiterungen an uns zu richten.<\/p><p style=\"text-align: left\">F\u00fcr Anfragen an unsere Technik- und Supportabteilung nutzen Sie bitte dieses Support-Formular oder <strong><a href=\"&#x6d;&#97;i&#x6c;&#116;o&#x3a;&#109;a&#x69;&#108;&#64;&#x73;&#117;p&#x70;&#x6f;r&#x74;&#x2e;&#104;&#x73;&#x2d;&#115;&#x6f;&#x66;&#116;&#46;&#x63;&#111;m\">&#x6d;&#x61;&#105;&#108;&#64;&#x73;&#x75;&#x70;&#112;or&#x74;&#x2e;&#104;&#115;-&#x73;&#x6f;&#x66;&#116;&#46;c&#x6f;&#x6d;<\/a><\/strong>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bacd33b elementor-widget elementor-widget-text-editor\" data-id=\"bacd33b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong><span style=\"color: #01615d\">Bei totalem System Stillstand ersuchen wir um Ihren Anruf unter: +43 1 21555 144<\/span><\/strong><\/p><p><span data-fusion-font=\"true\">Tel. Hotline \u00d6sterreich: +43 1 21555 144 | Tel. Hotline Deutschland &amp; Schweiz: +49 911 990980 144<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f7018b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f7018b6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-67b3a6f\" data-id=\"67b3a6f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06b5155 elementor-widget elementor-widget-menu-anchor\" data-id=\"06b5155\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"support\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-836175a elementor-widget elementor-widget-text-editor\" data-id=\"836175a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><strong>Support Formular<\/strong><\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9232ff1 elementor-button-align-center elementor-widget elementor-widget-form\" data-id=\"9232ff1\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;N\\u00e4chster&quot;,&quot;step_previous_label&quot;:&quot;Voriger&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"support_de\" name=\"Support Formular\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2714\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"9232ff1\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"H&amp;S\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_66ae8cf elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_66ae8cf\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tBitte w\u00e4hlen Sie das betreffende Produkt\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_66ae8cf]\" id=\"form-field-field_66ae8cf\" class=\"elementor-field-textual elementor-size-md\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Produkt PAM Storage (PAM 3 \/ PAM 4) DMS\">Produkt PAM Storage (PAM 3 \/ PAM 4) DMS<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"inPoint.Enterprise DMS \">inPoint.Enterprise DMS <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"inPoint.Smart DMS\">inPoint.Smart DMS<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"inPoint.Go DMS\">inPoint.Go DMS<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"inPoint TOA - Teams Online Archivierung\">inPoint TOA - Teams Online Archivierung<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"inPoint CSE - Content Server for Exchange\">inPoint CSE - Content Server for Exchange<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"inPoint CSS - Content Server for SAP\">inPoint CSS - Content Server for SAP<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"inPoint CSD - Content Server for HCL Notes\">inPoint CSD - Content Server for HCL Notes<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"contentAccess Email Archiving\">contentAccess Email Archiving<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"contentAccess File Archiving\">contentAccess File Archiving<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"contentAccess SharePoint Archiving\">contentAccess SharePoint Archiving<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Allgemeine Support Fragen\">Allgemeine Support Fragen<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFirma\/Organisation\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Firma\/Organisation\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_c46e19f elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_c46e19f\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAnsprechperson\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_c46e19f]\" id=\"form-field-field_c46e19f\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Ihr Name\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tRufnummer\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Ihre Tel. Nummer\" required=\"required\" aria-required=\"true\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Nur Nummern oder Telefon-Zeichen (#, -, *, etc) werden akzeptiert.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_ab5ae21 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ab5ae21\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-Mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_ab5ae21]\" id=\"form-field-field_ab5ae21\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Ihre E-Mail Adresse\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tGrund der Meldung\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[message]\" id=\"form-field-message\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Nachricht\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_b374efb elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b374efb\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNachricht\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[field_b374efb]\" id=\"form-field-field_b374efb\" rows=\"4\" placeholder=\"Nachricht\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_f61fbdd elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f61fbdd\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDatei mitsenden (im Falle mehrerer Dateien, bitte zippen)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_f61fbdd]\" id=\"form-field-field_f61fbdd\" class=\"elementor-field elementor-size-md  elementor-upload-field\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-md\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">SENDEN<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3730f1c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3730f1c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50efc03\" data-id=\"50efc03\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b453e7 elementor-widget elementor-widget-text-editor\" data-id=\"5b453e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>HINWEISE<\/strong><\/p><p>Je genauer Ihre Fehlerbeschreibung ist, umso schneller k\u00f6nnen wir Ihnen helfen.\u00a0Bitte senden Sie uns daher nach M\u00f6glichkeit \u00fcber diese Seite:<\/p><ul><li>Screenshot der Fehlermeldung.<\/li><li>Details der Fehlermeldung (Button [Detail] anklicken und Text kopieren)<\/li><li>Seit wann besteht das Problem?<\/li><li>Bei wie vielen Arbeitspl\u00e4tzen tritt das Problem auf?<\/li><li>Welche Schritte sind notwendig, um den Fehler zu reproduzieren?<\/li><li>Sofern der Fehler auf einem bestimmten Client auftritt; welche Software ist auf diesem Client installiert (OS, Office, IE)?<\/li><\/ul><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71528a1 elementor-widget elementor-widget-spacer\" data-id=\"71528a1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Willkommen im Kunden-Serviceportal der H&amp;S EUROPE Gruppe! Hier finden Sie die M\u00f6glichkeit, Systemfehler zu melden, die wir umgehend bearbeiten werden.Zus\u00e4tzlich haben wir hier f\u00fcr Sie die M\u00f6glichkeit eingerichtet, Anfragen zu Systemerweiterungen an uns zu richten. F\u00fcr Anfragen an unsere Technik- und Supportabteilung nutzen Sie bitte dieses Support-Formular oder &#109;a&#x69;l&#x40;s&#x75;p&#x70;o&#x72;t&#x2e;&#104;&#x73;&#45;&#x73;&#111;&#x66;&#116;&#x2e;&#99;&#x6f;&#109;. Bei totalem System Stillstand ersuchen wir [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":6603,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.5 (Yoast SEO v22.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support | Heilig &amp; Schubert Software AG<\/title>\n<meta name=\"description\" content=\"F\u00fcr technische Anfragen oder Probleme nutzen Sie bitte unser Support Portal.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hs-soft.com\/support\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"F\u00fcr 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